Identity and contact details Controller and DPO
Remodel Fashion BV
Contact data protection officer (DPO): firstname.lastname@example.org
How do we collect information about you?
We collect information in the following ways:
- We collect information that you supply to us directly, such as when you register on our Website, place an order, subscribe to our newsletter, or otherwise interact with our Website.
- We collect information from emails, text, and other electronic messages between you and our Website.
- When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.
What information do we collect?
We group the collection of user information into two categories: personal, which is information identifiable to a specific member, and aggregate, which is general demographic information that does not identify any individual member. Personal information may include your name, email address, mailing address, credit card information and phone number. You may choose not to provide personal information we may request of you. However, most of the personal information we request is of the type that is required in order to provide our products and services. We may also collect certain demographic information such as your site preferences, age, gender, geographical location, language, time zone, income and education (some of the information we ask for may be optional).
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience (your information helps us to better respond to your individual needs);
- To improve our Website (we continually strive to improve our Website offerings based on the information and feedback we receive from you);
- To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs);
- To send you information, newsletters, messages, and marketing materials and offers about Dressr and for consumer surveys, announcements, and other correspondence;
- When you post a product review, we may publish an abbreviation of your full name on the Website with your review;
- To administer your participation in special events, programs, surveys, contests, sweepstakes, and other offers or promotions (if you have not opted out of receiving such information);
- To process transactions.
- To educate brands about their products and market position (limited to demographic information)
Your personal information will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested and to send periodic emails. Aggregate information may be provided to other parties for marketing, advertising, or other uses.
If you want to unsubscribe from receiving future emails simply let us know by emailing us at email@example.com. Please note that you cannot unsubscribe from certain correspondence from us, including messages relating to your account transactions.
HOW DO WE PROTECT YOUR INFORMATION?
The security of your personal information is important to us. We implement a variety of security measures to maintain the safety of your personal information when you try or purchase products or enter, submit, or access your personal information.
When you provide sensitive information (such as a credit card number), we encrypt that information using secure socket layer technology (SSL). We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee the absolute security of such information. If you have any questions about security on our Website, please contact us as indicated below.
To help prevent unauthorized access to your data, maintain data accuracy, and ensure the correct use of information, we have also established physical, electronic, and managerial procedures designed to safeguard and secure the information we collect online.
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
Information Regarding Your Data Protection Rights Under General Data Protection Regulation (GDPR)
Under the conditions and modalities provided for by the applicable law, you can contact Dressr to exercise the following rights: You always have the right to access your personal data processed by Dressr and to have inaccurate or incomplete data rectified or erased. You can object against the processing. All electronic communications that you receive from Dressr will each time include an opt-out option through which you can withdraw your consent. You have a right to data portability.
You can send your request to exercise your rights to firstname.lastname@example.org.
You also have the right to lodge a complaint at any time with the Belgian Data Protection Authority www.gegevensbeschermingsautoriteit.be .
Retention of your data
Inactive accounts are those which have not logged in, or placed an order, for a year. They will be deleted. Any orders will be converted into guest orders. Customers with a subscription are excluded from this setting. During the inactive year, we keep your data.
We retain your data and your related orders for one year after ending your subscriptions, before anonymizing the personal data within them.
Independent from your subscription, we store your registration data. If you want to be forgotten, follow this link to confirm.
We provide paid products and/or services on our Website. In that case, we use third-party services for payment processing (e.g. payment processors).
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. Third parties who assist us in operating our Website, conducting our business, or servicing you may have access to some of your personal information; such third parties are not authorized to use or disclose your personal information except for the purpose of providing the services we request of them. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, your information may be part of the transferred assets.
Aggregate information may be provided to other parties for marketing, advertising, or other uses.
Updating or deactivating your online account information
You may update or correct your online account information at any time by logging into your account and navigating to the “My Account” page or by contacting us. You can also contact us by phone if you wish to deactivate your account, but note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time.
Contests, sweepstakes or games
Exclusions (offline, third-party links, public areas, unsolicited information)
Last updated April 6, 2021